> For the complete documentation index, see [llms.txt](https://docs.fstrk.io/knowledge_base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fstrk.io/knowledge_base/welcome.md).

# База знаний

## Каналы

Каналы, которые вы можете подключить к вашему проекту.

<table data-card-size="large" data-column-title-hidden data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Telegram</td><td></td><td><a href="/pages/uszOlWzpj21F4F1u3aUp">/pages/uszOlWzpj21F4F1u3aUp</a></td></tr><tr><td>WhatsApp</td><td></td><td><a href="/pages/ft3v29K4pT34DkntePg6">/pages/ft3v29K4pT34DkntePg6</a></td></tr><tr><td>Viber</td><td></td><td><a href="/pages/aXnooBxJJlxjvOirRMdY">/pages/aXnooBxJJlxjvOirRMdY</a></td></tr><tr><td>VK</td><td></td><td><a href="/pages/8ABUMRsqEmgkoPQm4NZN">/pages/8ABUMRsqEmgkoPQm4NZN</a></td></tr><tr><td>Instagram</td><td></td><td><a href="/pages/iJi7qVDvJOZrcOGqpDyD">/pages/iJi7qVDvJOZrcOGqpDyD</a></td></tr><tr><td>Одноклассники</td><td></td><td><a href="/pages/77IQmH4ddSdLRrGa5vnw">/pages/77IQmH4ddSdLRrGa5vnw</a></td></tr><tr><td>Виджет для сайта</td><td></td><td><a href="/pages/ra3COnR1Mnx6xJA1owav">/pages/ra3COnR1Mnx6xJA1owav</a></td></tr><tr><td>Avito</td><td></td><td><a href="/pages/orBO391sh3KwV3DczdMk">/pages/orBO391sh3KwV3DczdMk</a></td></tr></tbody></table>

## Чат-центр

Полноценное рабочее место оператора для общения с клиентами.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Интерфейс чат-центра</td><td></td><td><a href="/pages/Z9kHcjn4zEyxJXDOMIQX">/pages/Z9kHcjn4zEyxJXDOMIQX</a></td></tr></tbody></table>

#### Работа в чат-центре

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Счетчики в группах</td><td></td><td><a href="/pages/WIgiaZzuH00FZGIO8bb1">/pages/WIgiaZzuH00FZGIO8bb1</a></td></tr><tr><td>Список чатов в группе</td><td></td><td><a href="/pages/vUgLpKRJeZ0cmaomuDbe">/pages/vUgLpKRJeZ0cmaomuDbe</a></td></tr><tr><td>Что такое сессии</td><td></td><td><a href="/pages/V7kBeezqnLYbTfQVobzB">/pages/V7kBeezqnLYbTfQVobzB</a></td></tr><tr><td>Чат-сессии</td><td></td><td><a href="/pages/5kZRf9n9vZ1bJJm6E4cb">/pages/5kZRf9n9vZ1bJJm6E4cb</a></td></tr><tr><td>Общение в чате</td><td></td><td><a href="/pages/gbV4mJWpmMbjGY4Y0MZ8">/pages/gbV4mJWpmMbjGY4Y0MZ8</a></td></tr><tr><td>"Доступен для чата"</td><td></td><td><a href="/pages/8gerAVdOTQ0WfC2T4RQD">/pages/8gerAVdOTQ0WfC2T4RQD</a></td></tr><tr><td>Служебные сообщения</td><td></td><td><a href="/pages/vDSjINLzAqiHIPUoQD6u">/pages/vDSjINLzAqiHIPUoQD6u</a></td></tr><tr><td>Звуковые уведомления</td><td></td><td><a href="/pages/qqBb6MonY9okbg4YzJym">/pages/qqBb6MonY9okbg4YzJym</a></td></tr><tr><td>Мультипроектный режим</td><td></td><td><a href="/pages/mT0BmHnPcewECb5r1r5f">/pages/mT0BmHnPcewECb5r1r5f</a></td></tr></tbody></table>

#### Настройки чат-центра

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Команды</td><td></td><td><a href="/pages/mnAhPe8Ixp8RQnWETcah">/pages/mnAhPe8Ixp8RQnWETcah</a></td></tr><tr><td>Операторы</td><td></td><td><a href="/pages/SzM77OKqOB0OREssgqWH">/pages/SzM77OKqOB0OREssgqWH</a></td></tr><tr><td>Темы чат-сессий</td><td></td><td><a href="/pages/EssM1n7XFRNvAc1sx9ZR">/pages/EssM1n7XFRNvAc1sx9ZR</a></td></tr><tr><td>Быстрые ответы</td><td></td><td><a href="/pages/eDrMl0ZdNaa7zmxoxCDy">/pages/eDrMl0ZdNaa7zmxoxCDy</a></td></tr><tr><td>Мультипроектный режим</td><td></td><td><a href="/pages/8QIya892uxoNhMmWzRpK">/pages/8QIya892uxoNhMmWzRpK</a></td></tr></tbody></table>

## Каскадные рассылки

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Что такое каскады</td><td><a href="/pages/iRD4PEIqnPZo6uAk51kl">/pages/iRD4PEIqnPZo6uAk51kl</a></td></tr><tr><td>Как подключить каскады</td><td><a href="/pages/GIBtn7Om1v7YQdOHFS0v">/pages/GIBtn7Om1v7YQdOHFS0v</a></td></tr><tr><td>Запуск через API</td><td><a href="/pages/nlx7yzeUPwTGyZ5x7fqi">/pages/nlx7yzeUPwTGyZ5x7fqi</a></td></tr><tr><td>Ограничения запросов</td><td><a href="/pages/WgFaYKK7N0aZRyo9ENYz">/pages/WgFaYKK7N0aZRyo9ENYz</a></td></tr><tr><td>Срок транзакции</td><td><a href="/pages/hsTJCk4VzArNKMVYJEUf">/pages/hsTJCk4VzArNKMVYJEUf</a></td></tr><tr><td>Задержки маршрутов</td><td><a href="/pages/XTEOm3087Nq8twTo75uZ">/pages/XTEOm3087Nq8twTo75uZ</a></td></tr><tr><td>Тег транзакции</td><td><a href="/pages/B0NQmNBVtdhKUd42cRyD">/pages/B0NQmNBVtdhKUd42cRyD</a></td></tr><tr><td>Контекст транзакции</td><td><a href="/pages/vVXvPRYNqXdGrVQ7iCTN">/pages/vVXvPRYNqXdGrVQ7iCTN</a></td></tr><tr><td>Ассинхронные события</td><td><a href="/pages/GNPX8dMFs52X2Q48pHDE">/pages/GNPX8dMFs52X2Q48pHDE</a></td></tr><tr><td>События в Mindbox</td><td><a href="/pages/tnUtnKte6Ep8eoVyqPC6">/pages/tnUtnKte6Ep8eoVyqPC6</a></td></tr><tr><td>Синхронный режим</td><td><a href="/pages/oRbzAH34RTntFixvPqgB">/pages/oRbzAH34RTntFixvPqgB</a></td></tr><tr><td>Транзакции в Fasttrack</td><td><a href="/pages/6xRXhcHKD2OyxJWXkkWf">/pages/6xRXhcHKD2OyxJWXkkWf</a></td></tr></tbody></table>


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